Jain Book Depot is committed to give you the best shopping experience. Please note that Books sold are not returnable. However, we accept order cancellations / returns on delivered items under certain unavoidable conditions only. These are:
For the request to be considered:
Never send back an item without consulting with us. It's very important that you DO NOT send the item back to us until Jain Book Depot has verified the return and no credit or replacement or refund shall be given on such items.
In case we accept the return, then We will request the customer to ship back the item to usin original. The dispatch charges here would be borne by the customer. We will get back to you after the receipt of the same via mail OR phone. Once it passes our quality check, we shall confirm you for the refund / exchange/ store credit. Then we will replace the book and ship it to customer at our cost. If replacement is no longer available then we will request you to choose some other alternative book from our website. Please Note: No refund will be issued for ordered for which alternatives are available.
Never send back the book without verification and return approval mail from Jain Book Depot. It's very important that you DO NOT send the book back to us until you have verified with us and no credit or replacement or refund shall be given on such items.
Notwithstanding the above or any other provision, we are under no obligation to accept any returns or provide any replacements or exchange or store credit. We have sole discretion in deciding whether to accept the returns or not depending on the merit of the case.
*All disputes are subject to Delhi Jurisdiction Only.